| You have just had your car serviced / repaired | | | | and various things have not been done. Excuses |
| and you have paid your bill and left a happy | | | | range from; |
| customer and then bang the car breaks down | | | | - The parts are on order. |
| and won't re-start. | | | | - The parts are on back order and we will phone |
| You contact the garage and they recover your | | | | and arrange the car to be rebooked. |
| car back to there premises and then inform you | | | | - I told the service department to fix that it's |
| it has something to do with the laughing shaft | | | | there fault but don't worry about we will fix it |
| haven fallen of the giggle pump? Makes no sense | | | | later. |
| to you until they tell you it's going to cost lots of | | | | - I have been on holiday. |
| money and its not there fault although they have | | | | - I have been on my days of and left it with |
| just serviced / repaired the car. | | | | someone else to do. |
| 95% of people have no idea how cars work and | | | | - The bodyshop have a 2 week waiting list and I |
| they have no intention of ever finding out and | | | | know you want the car now so I will re-book it |
| quite rightly so. | | | | later. |
| Statistically 80% of car problems occur after | | | | - Paperwork not ready mainly the sales invoice or |
| having some kind of work recently carried out on | | | | part exchange details not completed correctly |
| your vehicle by a garage / repair centre. | | | | with no figures present on what you're paying |
| Our advice is give us a call and explain simply | | | | against your trade in. |
| what has happened, believe it or not but we will | | | | - The salesman telling you it's a one owner car |
| probably be able to finish your story once you | | | | but when the paperwork arrives six weeks later |
| start to tell us what the problem is. Now we are | | | | it's had three owners or been previously owned |
| not psychic but we are very good at problems, | | | | by a hire company or rally school!!!. |
| disputes and arbitration in the motor industry. | | | | - Being told the car has a warranty when it does |
| We will listen to the problem and let me tell you | | | | not. |
| sometimes it can be a very long story to tell. We | | | | - Being told the warranty covers everything when |
| then make a decision as to whether or not our | | | | it does not. |
| services can help YOU. We are not in business to | | | | - Garages selling the car hoping that the problems |
| take money from people and not help them. If | | | | that are present you don't pick up on until later. |
| we feel that you do not have a case to answer | | | | - Garages selling the car hoping that when the |
| to then we will tell you whether you like it or not. | | | | defects present arise the warranty will cover |
| This costs you nothing but the phone call. | | | | them. |
| CAR DEALER TOP TEN RIP OFF'S | | | | WHY INSPECT BEFORE YOU BUY |
| A car salesman is a salesman not a motor | | | | You cannot buy a house without it being |
| mechanic, most car salesman no nothing about | | | | inspected / surveyed first. |
| cars or how the work or how the break. They | | | | This is for the benefit of the buyer not the seller. |
| only want to sell, sell, sell because that is what | | | | Why are cars so different from houses, they are |
| pays there wages. | | | | very expensive and can cost lots of money to |
| Many car salesmen will tell you what you want to | | | | maintain. |
| here. Yeh we will service it before you buy it. Yeh | | | | Things go wrong with cars just like things going |
| we will replace the worn tyres and brakes and fix | | | | wrong with a house, a house survey is there to |
| the broken door handle and paint the scratch on | | | | save you money and give you the piece of mind |
| the bonnet. | | | | knowing that what your are paying for is the |
| These will all be done when you come to collect | | | | correct price and if there are any problems then |
| the car. | | | | you know about them up front. This is exactly |
| Then you arrive to collect your new pride and joy | | | | the same for a car inspection. |