| You have just had your car serviced / | | | | joy and various things have not been done. |
| repaired and you have paid your bill and left | | | | Excuses range from; |
| a happy customer and then bang the car breaks | | | | |
| down and won't re-start. | | | | The parts are on order. |
| | | | |
| You contact the garage and they recover your | | | | The parts are on back order and we will phone |
| car back to there premises and then inform | | | | and arrange the car to be rebooked. |
| you it has something to do with the laughing | | | | |
| shaft haven fallen of the giggle pump? Makes | | | | I told the service department to fix that |
| no sense to you until they tell you it's | | | | it's there fault but don't worry about we |
| going to cost lots of money and its not there | | | | will fix it later. |
| fault although they have just serviced / | | | | |
| repaired the car. | | | | I have been on holiday. |
| | | | |
| 95% of people have no idea how cars work and | | | | I have been on my days of and left it with |
| they have no intention of ever finding out | | | | someone else to do. |
| and quite rightly so. | | | | |
| | | | The bodyshop have a 2 week waiting list and I |
| Statistically 80% of car problems occur after | | | | know you want the car now so I will re-book |
| having some kind of work recently carried out | | | | it later. |
| on your vehicle by a garage / repair centre. | | | | |
| | | | Paperwork not ready mainly the sales invoice |
| Our advice is give us a call and explain | | | | or part exchange details not completed |
| simply what has happened, believe it or not | | | | correctly with no figures present on what |
| but we will probably be able to finish your | | | | you're paying against your trade in. |
| story once you start to tell us what the | | | | |
| problem is. Now we are not psychic but we are | | | | The salesman telling you it's a one owner car |
| very good at problems, disputes and | | | | but when the paperwork arrives six weeks |
| arbitration in the motor industry. | | | | later it's had three owners or been |
| | | | previously owned by a hire company or rally |
| We will listen to the problem and let me tell | | | | school!!!. |
| you sometimes it can be a very long story to | | | | |
| tell. We then make a decision as to whether | | | | Being told the car has a warranty when it |
| or not our services can help YOU. We are not | | | | does not. |
| in business to take money from people and not | | | | |
| help them. If we feel that you do not have a | | | | Being told the warranty covers everything |
| case to answer to then we will tell you | | | | when it does not. |
| whether you like it or not. This costs you | | | | |
| nothing but the phone call. | | | | Garages selling the car hoping that the |
| | | | problems that are present you don't pick up |
| CAR DEALER TOP TEN RIP OFF'S | | | | on until later. |
| | | | |
| A car salesman is a salesman not a motor | | | | Garages selling the car hoping that when the |
| mechanic, most car salesman no nothing about | | | | defects present arise the warranty will cover |
| cars or how the work or how the break. They | | | | them. |
| only want to sell, sell, sell because that is | | | | |
| what pays there wages. | | | | WHY INSPECT BEFORE YOU BUY |
| | | | |
| Many car salesmen will tell you what you want | | | | You cannot buy a house without it being |
| to here. Yeh we will service it before you | | | | inspected / surveyed first. |
| buy it. Yeh we will replace the worn tyres | | | | |
| and brakes and fix the broken door handle and | | | | This is for the benefit of the buyer not the |
| paint the scratch on the bonnet. | | | | seller. |
| | | | |
| These will all be done when you come to | | | | Why are cars so different from houses, they |
| collect the car. | | | | are very expensive and can cost lots of money |
| | | | to maintain. |
| Then you arrive to collect your new pride and | | | | |