| Ever hear anyone ask that question? Sound like | | | | applicable, section of a this large and |
| the punch line to a bad blonde joke, right? When I | | | | comprehensive Act): |
| read that question I want to say, "Duh" and make | | | | United States Code Annotated |
| my lips go in a big goofy oval while my eyes | | | | Title 15 Commerce and Trade |
| cross. | | | | Chapter 50 Consumer Product Warranties |
| It's inherent to us as American consumers that | | | | 15 Section 2302 |
| there is no way our government would ever allow | | | | (c) No warrantor of a consumer product may |
| Ford the luxury of making an automobile for | | | | condition his written or implied warranty of such |
| which only THEY could supply gas or otherwise | | | | product on the consumer's using, in connection |
| void my warranty. We know what would happen | | | | with such product, any article or service (other |
| - Ford would control the key ingredient to making | | | | than article or service provided without charge |
| my new car go - Ford gas. Since my new car | | | | under the terms of the warranty) which is |
| would be WORTHLESS without Ford's gas, they | | | | identified by brand, trade or corporate name; |
| would have me over a barrel and themselves in | | | | except that the prohibition of this subsection be |
| an ethical quandary. While Ford is in the business | | | | waived by the commission if: |
| or making cars, ultimately, they are in the | | | | 1) The warrantor satisfies the Commission that |
| business of pleasing shareholders by making | | | | the warranted product will function properly only if |
| MONEY and, since they have me held hostage to | | | | the article or service so identified is used in |
| purchase a consumable product without which my | | | | connection with the warranted product, and |
| new vehicle is rendered useless, they could drive | | | | 2) the Commission finds that such a waiver is in |
| the price through the roof and I'd have to pay | | | | the public interest. |
| through the nose in order to maintain my | | | | Translation: Manufacturers can't void their |
| warranty. It's a form of corporate bullying and, | | | | warranties to consumers when consumers |
| say what you want about the effectiveness of | | | | purchase any competitive "articles of service" |
| the U.S. Government, on this one they are flat | | | | (gas, ink, etc.) which make the product they |
| out spectacular when it comes to protecting the | | | | purchased work as it should. |
| consumer. | | | | 2nd Translation: Buy gas wherever you want - |
| Same game, different question. "Can I buy my | | | | your automobile warranty is still good. |
| printer cartridge from someone other than my | | | | 3rd Translation: Buy batteries wherever you want |
| printer manufacturer, you know like a refilled | | | | - your Radio Shack alarm clock warranty is still |
| printer cartridge?" More specifically the question is, | | | | good. |
| "Will buying a discount refilled printer cartridge (ink | | | | 4th Translation: Buy printer cartridges (ink or |
| or toner) from someone other than the company | | | | toner, refilled or otherwise) wherever you want - |
| whose name appears on my printer void my | | | | your printer warranty, by LAW, cannot be voided |
| warranty?" Based on the gas example above I'm | | | | as a result. |
| sure you already know, but before giving a | | | | BOTTOM LINE: You may be told by other |
| definitive answer let's take a look at some, gulp, | | | | vendors trying to get you to pay premium prices |
| LEGISLATION. | | | | for "articles of service" that the warranty on your |
| The Magnuson-Moss Warranty Improvement Act | | | | equipment will be voided if you purchase from a |
| In 1975 Senator Warren G. Magnuson of | | | | non-OEM 3rd party manufacturer. In response |
| Washington and Congressman John E. Moss of | | | | you can ask them a simple question, "Can I buy |
| California sponsored, and Congress enacted, the | | | | gas from Exxon if I buy my car from Ford?" |
| Magnuson-Moss Warranty Improvement Act. The | | | | Don't forget to make the big goofy oval with |
| overall purpose of the Act was to help protect | | | | your mouth and cross your eyes while responding |
| you the consumer when it comes to warranty | | | | to your own question with a, "Duh", as you walk |
| related issues. It also spelled out explicitly the | | | | away to make a purchase from one of their |
| answer to the above question. | | | | competitors at a much lower price, with much |
| Here it is (note that this is only the small, | | | | better service. |