| Everybody hates car salesman. They talk too | | | | The folks in the dim underworld of automotive |
| fast, use too many clichés, and are generally | | | | service are well-trained in the art of ripping people |
| exasperating. There's nothing worse than being | | | | off. They're not the feeding-frenzied, thrashing |
| verbally romanced only to find out you were | | | | sharks of sales that are easy to spot. |
| ripped-off—or is there? | | | | No, service representatives are the Great Whites. |
| How about getting ripped-off repeatedly? How | | | | They primarily hunt alone, hiding in the murky |
| about getting ripped-off repeatedly for years? | | | | waters of service, striking without warning. |
| How about never even knowing you were | | | | What's really scary is that the service industry is |
| ripped-off, repeatedly, and for years? | | | | infested with Great Whites. Traditional tips and |
| Welcome to service! When it comes to swindling, | | | | suggestions to avoid their attacks don't work. This |
| automotive service representatives are the real | | | | is evidenced by the fact that service customers |
| experts. They have more experience, and way | | | | are scammed "tens of billions of dollars every |
| more opportunity to rip you off. | | | | year." |
| A car salesman has only a few chances to rip | | | | Information is the key to STOP a Great White. If |
| you off provided you even engage in negotiations. | | | | one knows who, what, when, where, why, and |
| There's the price of the car, financing, leasing, | | | | how it hunts, one can take control. |
| accessories/options, extended warranties, your | | | | Importantly, "Sharks are not mindless eating |
| trade-in, and the general bull that wafts from the | | | | machines." The Great Whites of the service |
| salesmen's mouth. | | | | industry are experienced and smart. There are so |
| You should also watch out for the finance | | | | many attacks from so many different directions, |
| manager. Today's finance folks aren't just number | | | | and new technologies provide fresh chum daily. |
| crunchers, they're salesmen in disguise. This is | | | | With auto repair, technology creates confusion. |
| where you'll be encouraged to buy the extended | | | | Technology creates ripples and waves, making it |
| warranty and a host of other accessories that | | | | difficult to see below the surface of even simple |
| can all be packaged up nicely into your financing. | | | | auto repairs. |
| Car sales rip-off attempts are easily thwarted. | | | | The Great White can sense the anxiety of a |
| Number one, you can just walk away! Also, there | | | | service customer, like it can a struggling swimmer. |
| are numerous resources on how to buy a car | | | | In the midst of this confusion, the waters of |
| without losing your shirt. If you're interested, visit | | | | service get even murkier, and SPLASH—it's |
| the RepairTrust resource link @ and you'll find | | | | cost you an arm and a leg. |
| several sites that will tell you everything you want | | | | In today's service environment, the service |
| to know about buying, trading, leasing, financing, | | | | customer needs protection, and needs to be |
| new, used...etc. | | | | empowered with accurate information and |
| It's quite different in the world of car repair. Your | | | | powerful tools before even entering the waters. |
| car needs service. You HAVE to deal with a | | | | There's no need to lose any limbs, ever! |
| service representative, like it or not. | | | | |