It's Greater Than Just Moving The Cheese - Dealing With Change Should Be More Than A Reaction

Ok, I read it, me and at least a million otherand mess around with our very affordable (upper
people, maybe even you. Who Moved Mytwenties to mid-thirties) cents a gallon price for
Cheese? by Spencer Johnson is a wildly successfulgasoline.It was just about then that the US
little book about change in life and in business. It'sautomobile makers really started to run around
a parable about two mice and two little peopletrying to figure out not only who moved their
whose cheese is no longer in the usual place andcheese but also who threw a large portion of it
how they handle the enormous adjustments itaway. In the mean time, the Japanese and
brings.Hmmm........interesting. How many of us haveGermans were having our cheese and eating it
had our cheese moved right in the middle oftoo.Incredible, out of what seemed to be
enjoying it? Well, if you have than you know thatnowhere, a change occurred that altered the way
perhaps you should have seen it coming. Changewe buy one of our most basic "needs" forever.
can be a lot easier to deal with if you take timeWhy? Because someone didn't wait for their
to check out the landscape on a continuous basis"cheese to be moved" but decided to create
before the change actually occurs.Years ago,something totally out of the "cheese box" (a
American automobile manufacturers had thisphrase from a bye-gone era) and put a plan in
country all to themselves. I'm sure, as theplace to follow their strategy through.While "Who
corporate organizations they were, they had noMoved My Cheese" was a delightful story, we all
inkling that over the horizon the Japanese andknow that successful business is more about
Germans were getting ready to take over acreating change then reacting to it. Too often by
major share of the market. Certainly, somethe time the reaction happens, it's too late at
individuals within the "Big Three" knew somethingworst or brings far less than the return you
was up, but the entities as a whole felt that theydesired at best.The competition that exists in
were secure.If only the Americans would havetoday's market can be overwhelming. The edge
taken the time to understand that their cheesegoes to the people who analyze the market on a
could be moved in the future, and not havecontinuous basis, plan for a future that may not
waited for the event to happen (as all our littlebe evident, have brainstorming sessions, think
friends in the book did).We now know thatcreatively, stay open minded and non-judgmental,
General Motors, Ford and Chrysler had their headsput strategies and implementation procedures
handed to them by the overseas competition andtogether, and look over the horizon to see who's
the market has never been the same.Geez (orcoming.It wasn't that long ago that we drove
should I say Cheese), what the heck happened?ItDeSotos and Hudsons, used mimeograph
was an amazing phenomenon to watch. If youmachines and actually mailed all our
are old enough to remember, when the firstcorrespondence, even the urgent stuff, spoke
Japanese cars were imported here decades ago,only over "regular" phones, and the only screens
they looked somewhat like Nash Metropolitans (awe looked at were the ones on our TVs and in
small car of substance, made by a small USthe movie theaters.Waiting for change in business
manufacturer) without the substance. I recallcan and often is deadly. Do not wait for your
thinking how much they reminded me of the toycheese to be moved. Don't even worry about the
cars I played with when I was a little boy, thatcheese. Spend some time inventing a cheese
were also made in Japan, and wondering if theyalternative! Make sure it tastes great. Test it on a
were held together by the same method, a slot incouple of focus groups. Give it a great name, with
which a tab of metal was inserted and then benta super package. Set up a comprehensive
over to hold the pieces in place. I'm sure thedistribution network. Put a dynamite promotion
American auto giants weren't threatened at all.Wetogether. Place some targeted advertising,
drove along getting our ten to twelve miles permarketing and PR. And catch the cheese industry
gallon and were quite content. Of course we didn'tsleeping!All this food talk is making me hungry.Let
know any better!What were the American carme see....maybe I'll have some cereal, with soy
designers thinking? Were they all asleep at themilk of course!Dan Goldberg, MBA, is President of
wheel?It didn't take long for our Japanese andDan Goldberg Consulting L.L.C. a training, coaching
German friends to see that they had an opening.and business development firm located in the
And they went for it with a passion that wasn'tPhiladelphia, PA area. He is the founder and former
happening in Detroit. Hey, they definitely were notowner of "For Eyes" the highly successful
going to wait for their cheese to be moved. Theyinternational optical company and an internationally
were too busy planning to move ours!Theyrecognized keynote speaker. Dan is the author of
started by studying the American market. Theythe book "Stand Back A Second, Just don't fall
made changes to their cars more rapidly than theoff the edge," and of "The Six Steps To Solid
Americans manufacturers did. They created aSales Success" and "The Seven Elements Of
look that we hadn't seen before and promoted itSuccessful Management" programs. He is
in new ways. And on top of all that, their cars gotExecutive-In-Residence at Kutztown University
gas mileage that the general public didn't knowand has been the subject of stories in
existed. Wait a second.....you mean we can getNewsweek, Business Week, Playboy, Successful
more than twelve miles to the gallon?! And it'sBusiness, Investor's Business Daily, major
good lookin' too!From the original Volkswagennewspapers in New York, Philadelphia, Washington,
Beetle to the Datsun 280Z, Americans, especiallyD.C., Boston, Baltimore, Miami, San Francisco,
on the East and West Coasts, were starting toOakland, St. Louis, Chicago, Los Angeles and many
fall in love with their imports. And then the stuffother national and local publications. In addition, Dan
hit the fan! OPEC and their oil company buddieshas appeared on Good Morning America and other
decided to have some fun in the early seventiesnational and local television and radio programs.